The Certified Operating System Technician, C)OST course builds on the C)HT course by focusing on operating systems; this includes installing, configuring and maintaining devices, PC’s, and software for end users; understanding the basics of networking and security/forensics from the operating system view. Properly and safely diagnose, resolve, and document common software issues. Apply troubleshooting skills, and providing appropriate customer support. We will cover virtualization, security, desktop imaging, and deployment. You will also learn the security foundations needed for the various operating systems. This course maps to the mile2 Certified Operating Systems Technician, C)OST, exam as well as the CompTIA A+ 220-1002 certification exam.